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Independent Australian healthcare provider

A clear pathway

How It Works

We keep the path to community nursing straightforward, respectful and transparent for clients, families and referring professionals.

For clients and families

From first conversation to care at home

1. Get in touch

A client, family member, carer or healthcare professional can make an initial enquiry.

2. Discuss your needs

We listen, explain the process and identify what information may be needed.

3. Assessment and care plan

Appropriate nursing needs, goals and practical considerations are reviewed.

4. Care begins

Once requirements and approvals are in place, visits can begin under the agreed plan.

For health professionals

A referral process designed for clarity

Referrers can provide the information needed to understand the client’s situation and coordinate an appropriate next step.

  • Use the referral pathway that meets current DVA requirements.
  • Share only necessary information through an approved secure channel.
  • Include suitable contact details so questions can be resolved promptly.

Let’s Talk About Your Care

If you or someone you care for needs community nursing support, our team is here to help.